We are here for your pet 24/7.

At Sydney Veterinary Emergency & Specialists, our emergency veterinary teams have advanced training in emergency medical care and triage. Call us on 9197 5800 or walk-ins are always welcome.

Arriving at our hospital

We have parking onsite available 24/7 and street parking available on Botany Road afternoons and weekends.

Once welcomed by our receptionists, one of our veterinary nurses will triage your pet, followed by a full examination by a veterinarian.


The following are considered emergency situations. If your pet has had an accident or is displaying any of these symptoms, they require immediate care and should be brought to our animal hospital right away. We’re open 24 hours a day, every day of the year – 675 Botany Road, Roseberry.

  • Severe or nonstop bleeding
  • Clear signs of extreme anxiety or pain
  • Breathing difficulty, choking or repeated coughing or gagging
  • Seizures and/or staggered movement
  • Nosebleeds, bleeding from mouth or rectum, or blood in urine
  • Inability to urinate or defecate, or pain associated with either urinating or passing faeces
  • Eye injury
  • Confirmation or suspicions of your pet ingesting something poisonous, including chocolate, antifreeze, rodent poison or xylitol
  • Broken or fractured bones, inability to move leg(s) or evidence of lameness
  • Heatstroke or other evidence of heat stress
  • More than two episodes of severe vomiting or diarrhoea in a 24-hour window
  • Refusing to drink water for 24 hours or more
  • Unconsciousness
Our 24–hour animal emergency hospital provides the following services:

  • Emergency surgery
  • Hospitalisation
  • Intravenous fluids
  • Laboratory testing – this is performed on–site with immediate results so we can get results for your pet without delay.
  • Ultrasounds
  • X-Rays (Radiographs)
  • Critical care – we provide life support, including mechanical ventilation, for severe lung diseases and tick paralysis

If you can, it is always best to call ahead on at 9197 5800, so we can prepare for your arrival. However, we recognise that may not be possible in an emergency.

If your situation does not allow you to call in advance, do not hesitate — bring your pet to our hospital in Sydney for immediate care.

We are open 24/7, 365 days a year.

A veterinary emergency hospital is just like an emergency room at a human hospital — it can be hard to predict, and waiting is sometimes required.

We prioritize the cases we see by medical need, but we cannot predict the cases that will arrive at our clinic.

We have a comfortable waiting area, with tea/coffee facilities and bathrooms, and will do our best to keep you updated about your pet’s status and any wait times you may experience.

Yes! Your regular vet will be updated with medical history and files to ensure your pet receives care that is integrated and seamless.

We offer a variety of payment options to help you access the care your pet needs. In addition to traditional payment methods like cash or card, we also accept payment plans that help you spread the cost of treatment into affordable monthly payments. At our hospital, we are proud to offer Zip, Afterpay, or VetPay – each subject to approval by provider.

Please note we will require full payment at the time of the appointment. We also accept GapOnly, if your insurance is with an eligible provider, we will be happy to help process the claim. Once processed you will only pay the gap between the vet invoice and your insurance benefit – the “gap”.

At Sydney Veterinary Emergency & Specialists, you can take advantage of buy-now-pay-later plans with ZipMoney, AfterPay and VetPay to cover the cost of your pet’s treatment.

Credit limits and repayment options vary between payment plans, so please read the fine print, and find an option that best suits your needs.

To use a payment plan against your vet bill, you’ll need to be approved. Head to their app or website to complete a simple application form, which in most cases gives you results in minutes.

If you need any additional help, we’ll be happy to help you. Please chat to us at reception.

Before all treatment, we provide good-faith estimates of the service costs. However, sometimes treatment plans can change depending on your pet’s condition. You will be updated daily by our Billing Administrators while your pet is in hospital.
We always review the written estimate with you before you leave your pet with us.
Yes! We can submit GapOnly claims on your behalf if your pet is covered by an eligible insurer. We’ll be happy to help fill out pet insurance forms for your pet’s visit for all other insurance companies.